The Internal Structure and Functioning of a Roofing Company's Workflow
Admin Admin December 29, 2022

"Workflow" refers to the sequence of activities required to complete a task. Statuses are often a series of checkpoints in a workflow that indicate where a task is progressing and what has to be done next. There are several substantial advantages to establishing processes for your roofing firm.


1. Specifying a standard procedure that may be used consistently throughout the company.

2. The ability to track several tasks at once and monitor progress on each one.

3. Simplifying reporting by allowing you to assess your workflows and identify areas for improvement.

Workflows are helpful because they allow you to monitor the progress of a task from its beginning to its end, including all of the essential phases along the way. Workflows in the roofing industry are often organized into three broad classes:


business workflow


Residential Roofing


A typical workflow for a residential roofing project begins with the sale, moves through scheduling and production, and finally concludes with the client's money collection. What follows is a possible sequence of events in a residential roofing company's daily operations:


  • New lead received
  • Coordinate a meeting with the lead
  • Conduct a roof inspection
  • Make sure you quote the lead with an estimate
  • The contract is signed by the client
  • Place an order for supplies
  • Plan out your duties and jobs in advance
  • Customers should be billed once services are provided
  • Acquire the final payment
  • Task accomplished


Insurance Roofing


Roofers must collaborate with the insurance company to agree upon and authorize charges before any work can be conducted when dealing with insurance-related roof damage; therefore, the procedure differs from residential roofing. Thus, the following is a standard procedure for an insurance roofing company:


  • Contact information is obtained by door-to-door canvassing or phone calls
  • Set up a meeting with the lead
  • Obtain a signed letter of intent from the lead
  • Set up an appointment with the insurance adjuster
  • Conduct a roof inspection
  • Give a price or estimate to the insurance adjuster
  • Discuss a revised estimate with the insurance company's adjuster
  • Collect the first payment from the client (after insurance pays them)
  • Place an order for supplies
  • Planning job tasks
  • Send a second and final bill to the client
  • Acquire the final payment
  • Task accomplished


>>Related post: Is a license necessary for my roofing business in Texas?


Commercial Roofing


Commercial roofing projects tend to be larger in scale than residential ones, and they often need stricter adherence to regulations and more frequent reporting than their residential counterparts. The following is an example of a possible sequence of events in a commercial roofing company:


  • New lead received (many times from a property management or real estate partner)
  • Conduct a roof inspection
  • Make sure you quote the lead with an estimate
  • The contract is signed by the client
  • Develop a comprehensive project management schedule including all of the vital project milestones
  • Filling out permit applications
  • Place an order for supplies
  • Project work should be scheduled to coincide with the arrival of supplies and any necessary permissions
  • Customers should be billed once services are provided
  • Acquire the final payment
  • Task accomplished


>>Related post: Things To Consider Before Installing Roof Insulation


Due to the increasing complexity of the project, there would be continual contact with the client to ensure compliance throughout.


By optimizing procedures in real time, workflows may significantly impact a company's efficiency, credibility with clients, and bottom line.


When it comes to internal operations, having a workflow can help you maintain order, keep things moving in the right direction, and prevent mistakes from being made.


By documenting each process stage in job management software, you can ensure that it is carried out smoothly and efficiently every day. Furthermore, you may use trigger systems to automate most of your operations.


Expanding the workflow of your roofing company will allow you to complete more tasks and free up time for future projects.


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